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Alone or Lonely?
When we’re making software, it’s easy to have our hearts and minds focused on The Next Thing, the new hardware that will support it, the rate of adoption. But it’s worth remembering that you may have devoted customers who are not going to install your new things right away. They’re worth listening to.
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What can’t be automated?
We can’t automate what we don’t understand. Doing something manually is always an essential part of automating a process, and sometimes it’s hard for us to see all the parts and elements of a process that we want to automate.
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Automation is a part of Progressive Delivery
Progressive delivery tends to assume that you’re doing continuous integration and continuous delivery/deployment. We have automated all the mechanical parts of being a release manager, leaving only the residual and not-at-all difficult emotional labor parts.



