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Customization Complications
On the surface, letting people have all the customizations anyone has ever asked for seems like a great way to get alignment with what they want. They’ll just use the things they need! And maybe they want something they haven’t thought to ask for. But that’s just the first thought, because the more options a…
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Consent of the Upgraded
Software users, especially in the enterprise, are a captive audience, until they aren’t. How do we respect their experience and their capacity to consent?
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Progressive Delivery requires alignment
The goal you’re aligning to needs to be broad enough that everyone can see their place in it, and narrow enough that they can tell what isn’t part of the goal. When you get something that well-defined, you can hold up every action and choice to it and tell whether it will help or hinder…
Progressive Delivery 