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Alone or Lonely?
When we’re making software, it’s easy to have our hearts and minds focused on The Next Thing, the new hardware that will support it, the rate of adoption. But it’s worth remembering that you may have devoted customers who are not going to install your new things right away. They’re worth listening to.
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Acquiring the User Adoption Cycle: How OpenAI Plans to Reduce Technical Jerk with Statsig
A theme keeps coming up in our conversations with engineering leaders lately. They describe their process for deploying new LLMs and it sounds like how we used to treat monolith releases ten years ago, and it’s terrifying. This invokes a feeling of moving at incredible speed but without the right guardrails. And so it was…


